Hotline*: 01805 777 257

BEST WESTERN PLUS New Englander

1 RAININ ROAD, Woburn, 01801

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Herzlich Willkommen im Best Western New Englander, einem Full-Service-Hotel 14.5 km nördlich der Innenstadt von Boston. Das Hotel liegt an der Ausfahrt ...Mehr Informationen

Bewertungen für das Hotel BEST WESTERN PLUS New Englander

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(20 Bewertungen!"")
Gesamtbewertungen 3,7 von 6,0
Subjekt Ergebnis optisch Ergebnis numerisch
Lage und Umgebung
3,3 von 6,0
Zimmer / Unterkunft
4,3 von 6,0
Verpflegung im Hotel
2,4 von 6,0
Freizeit / Sportangebot
0,6 von 6,0
Service
4,2 von 6,0
Preis-Leistungsverhältnis
3 von 6,0
Hotelanlage
3,7 von 6,0
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  • Gesamtbewertung von :
  • 4 von 6,0
  • Easy to find and clean. The heated pool was great! The bathrooms are updated and nice. The matresses are not very comfortable but...
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  • Gesamtbewertung von :
  • 3 von 6,0
  • We had spent the day driving through the White Mountains and enjoying the brilliant fall foliage. We were ready for a good meal...
  • Ansehen
 
  • Gesamtbewertung von :
  • 4 von 6,0
  • Very nice room. Very clean and affordable. Pleasant staff. Lobby under construction, but it wasnt a problem. Cant wait for the...
  • Ansehen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Easy to find and clean. The heated pool was great! The bathrooms are updated and nice. The matresses are not very comfortable but we still slept very well.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Easy to find and clean. The heated pool was great! The bathrooms are updated and nice. The matresses are not very comfortable but we still slept very well.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 3 von 6,0
  • We had spent the day driving through the White Mountains and enjoying the brilliant fall foliage. We were ready for a good meal and a comfortable bed. We were a bit disheartened to find that while we were on the 5th floor - the nearest ice machine was on the 4th floor - at the far end of a long, dim hallway. It was difficult to determine how to turn on the lights in the room as there was only one wall switch, and it only operated the overhead light in the entrance. We turned on all the individual lamps except the floor lamp, whose bulb was burned out. The room was clean and comfortable...except that it only offered double beds and we were accustomed to at least 2 queen-sized beds and there was a musty/moldy smell in the bathroom that air freshener was unable to eliminate. The pool area looked nice, but we were too tired to avail ourselves of the experience. I think this is a very nice hotel that is not quite meeting its full potential. A bit more attention to detail would make a huge difference.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 4 von 6,0
  • Hotelanlage
  • 3 von 6,0
  • We had spent the day driving through the White Mountains and enjoying the brilliant fall foliage. We were ready for a good meal and a comfortable bed. We were a bit disheartened to find that while we were on the 5th floor - the nearest ice machine was on the 4th floor - at the far end of a long, dim hallway. It was difficult to determine how to turn on the lights in the room as there was only one wall switch, and it only operated the overhead light in the entrance. We turned on all the individual lamps except the floor lamp, whose bulb was burned out. The room was clean and comfortable...except that it only offered double beds and we were accustomed to at least 2 queen-sized beds and there was a musty/moldy smell in the bathroom that air freshener was unable to eliminate. The pool area looked nice, but we were too tired to avail ourselves of the experience. I think this is a very nice hotel that is not quite meeting its full potential. A bit more attention to detail would make a huge difference.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Very nice room. Very clean and affordable. Pleasant staff. Lobby under construction, but it wasnt a problem. Cant wait for the breakfast to be offered in-house rather than in skanky nearby restaurant. Mattress a little cheap, but not too bad.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Very nice room. Very clean and affordable. Pleasant staff. Lobby under construction, but it wasnt a problem. Cant wait for the breakfast to be offered in-house rather than in skanky nearby restaurant. Mattress a little cheap, but not too bad.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • hotel was located in a very central location - close to boston, vermont, new hampshire, and maine - and close to all major highways, with plenty of free parkinghotel was clean and pleasant and located in an area with gas station, fast food, and some restaurants - and had computer/internet access (if you need to check in for flights and print boarding passes or check e-mails) in the lobby and free (i believe) internet access in the roomshotel has great breakfast - especially their waffleshotel staff was very pleasant and helpful
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 4 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • hotel was located in a very central location - close to boston, vermont, new hampshire, and maine - and close to all major highways, with plenty of free parkinghotel was clean and pleasant and located in an area with gas station, fast food, and some restaurants - and had computer/internet access (if you need to check in for flights and print boarding passes or check e-mails) in the lobby and free (i believe) internet access in the roomshotel has great breakfast - especially their waffleshotel staff was very pleasant and helpful
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Although the hotel is a little to the north (which may be inconvenient if you have your meetings in south boston) it is at easy access to I-93 and has all the amenities that a business traveller would like and a coordial staff.
  • Lage und Umgebung
  • 3 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 3 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Although the hotel is a little to the north (which may be inconvenient if you have your meetings in south boston) it is at easy access to I-93 and has all the amenities that a business traveller would like and a coordial staff.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 1 von 6,0
  • not friendly staff, entire place smell musty, loud a/c, room not cleaned properly. never offered to change rooms as they are """"sorry"""" but nothing they can do to make customers happy.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 2 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 1 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 1 von 6,0
  • not friendly staff, entire place smell musty, loud a/c, room not cleaned properly. never offered to change rooms as they are """"sorry"""" but nothing they can do to make customers happy.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • I found this hotel by searching other travelers reviews, and can say that the reviews were pretty accurate. We arrived at the hotel with no problems, it was right off the highway. The man at the desk just seemed very flustered because more than 2 people were standing there waiting to check in. Our room was nice, it had a refrigerator, microwave, and coffee maker. The bathroom was clean. My only complaint about the hotel was the complimentary breakfast. They were overwhelmed with the amount of people who took advantage of this, and they had a small area for eating. Most people were eating out in the lobby or at the 2 computer stations. The second morning, we got there at 9:15, and the breakfast ends at 9:30. The man would not go back and get any more yogurt for me, and was cleaning up the area by 9:25, pretty much pushing everyone who was left, out of the dining room. Overall, the hotel was fine because we were not spending a lot of time there. I did get into the pool with my daughter, and it was great!! It was warm water, and we were the only ones there because we got in in the morning.
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 2 von 6,0
  • Service
  • 3 von 6,0
  • Preis-Leistungsverhältnis
  • 4 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • I found this hotel by searching other travelers reviews, and can say that the reviews were pretty accurate. We arrived at the hotel with no problems, it was right off the highway. The man at the desk just seemed very flustered because more than 2 people were standing there waiting to check in. Our room was nice, it had a refrigerator, microwave, and coffee maker. The bathroom was clean. My only complaint about the hotel was the complimentary breakfast. They were overwhelmed with the amount of people who took advantage of this, and they had a small area for eating. Most people were eating out in the lobby or at the 2 computer stations. The second morning, we got there at 9:15, and the breakfast ends at 9:30. The man would not go back and get any more yogurt for me, and was cleaning up the area by 9:25, pretty much pushing everyone who was left, out of the dining room. Overall, the hotel was fine because we were not spending a lot of time there. I did get into the pool with my daughter, and it was great!! It was warm water, and we were the only ones there because we got in in the morning.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 2 von 6,0
  • The hotel was in a good location near all the sites and the Air port but the rooms including the hall way had a bad smell the first room we had made us gag so we ask for another room they moved us to the first floor which was good but the smell was there also but not quite as bad as the first room. The room looked clean and the bed was ok. I wouldnt stay there again.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 3 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 2 von 6,0
  • Hotelanlage
  • 2 von 6,0
  • The hotel was in a good location near all the sites and the Air port but the rooms including the hall way had a bad smell the first room we had made us gag so we ask for another room they moved us to the first floor which was good but the smell was there also but not quite as bad as the first room. The room looked clean and the bed was ok. I wouldnt stay there again.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • Best Westerns are always hit or miss, but this one was pretty nice. the inside looks upscale ? they were busy, some meeting going on ? the person at the desk said it was a Sheraton as of last year. the rooms are not bad - big built-in work tables, the baths have granite counters. everything was very clean and tidy - they also have wired and wireless internet - very good connection. Room service was quick, very reasonable. the restaurant was closed for breakfast ? but they serve an ok continental. for what i paid this Best Western was quite a find.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • Best Westerns are always hit or miss, but this one was pretty nice. the inside looks upscale ? they were busy, some meeting going on ? the person at the desk said it was a Sheraton as of last year. the rooms are not bad - big built-in work tables, the baths have granite counters. everything was very clean and tidy - they also have wired and wireless internet - very good connection. Room service was quick, very reasonable. the restaurant was closed for breakfast ? but they serve an ok continental. for what i paid this Best Western was quite a find.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Good: Absolutely nice experience. Very clean rooms, shiny bathrooms, snow - white towels. Staff is very responsive. We had a broken lock in our room. Immediately a janitor came, inspected our lock, and we were given another room in a matter of minutes. Even though it was freezing cold outside, our room was pleasantly warm. There was a built in A/C in the room, a cofeemaker, and a refrigirator. There was also a personal safe in both rooms for 1.50 a day. (and you can have that waived at checkout). Reasonably large safe. My 15"" inch notebook fit in there. Bathroom looked brand new. There was an iron, ironing board, hair fan. All new.Location is great. There is a Donkin Donuts, a McDonalds, a Grill Restaurant, and a Pub all around the intersection. There is also a Gas Station with a Deli right outside the hotel. It took us 11 minutes to drive down to the Boston Aquarium, and 14 minutes to drive to the Harvard University. At $100 per night, you cant beat that. Also, the Oak Grove Train Station on the orange line, is 10 minutes away. Leave your car there for $3.50 per day, and continue on the subway to see Bostons downtown attractions. Train ride from Oak Grove to the Boston Downton is about 15 minutes or less.Bad: The Spuds, is the name of the pub outside. It also serves the room service requests. My advice: Buy your food somewhere else. The bar there is filled with locals watching sport games. For a decent lounge experience head down to Boston, or Cambrige areas. Check out little streets surrounding Harvard University, Harvard Square, etc...
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 2 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Good: Absolutely nice experience. Very clean rooms, shiny bathrooms, snow - white towels. Staff is very responsive. We had a broken lock in our room. Immediately a janitor came, inspected our lock, and we were given another room in a matter of minutes. Even though it was freezing cold outside, our room was pleasantly warm. There was a built in A/C in the room, a cofeemaker, and a refrigirator. There was also a personal safe in both rooms for 1.50 a day. (and you can have that waived at checkout). Reasonably large safe. My 15"" inch notebook fit in there. Bathroom looked brand new. There was an iron, ironing board, hair fan. All new.Location is great. There is a Donkin Donuts, a McDonalds, a Grill Restaurant, and a Pub all around the intersection. There is also a Gas Station with a Deli right outside the hotel. It took us 11 minutes to drive down to the Boston Aquarium, and 14 minutes to drive to the Harvard University. At $100 per night, you cant beat that. Also, the Oak Grove Train Station on the orange line, is 10 minutes away. Leave your car there for $3.50 per day, and continue on the subway to see Bostons downtown attractions. Train ride from Oak Grove to the Boston Downton is about 15 minutes or less.Bad: The Spuds, is the name of the pub outside. It also serves the room service requests. My advice: Buy your food somewhere else. The bar there is filled with locals watching sport games. For a decent lounge experience head down to Boston, or Cambrige areas. Check out little streets surrounding Harvard University, Harvard Square, etc...
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • This hotel was under renovation but was very comfortable. A good two nights stay.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • This hotel was under renovation but was very comfortable. A good two nights stay.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 1 von 6,0
  • not friendly staff, entire place smell musty, loud a/c, room not cleaned properly. never offered to change rooms as they are """"sorry"""" but nothing they can do to make customers happy.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 2 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 1 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 1 von 6,0
  • not friendly staff, entire place smell musty, loud a/c, room not cleaned properly. never offered to change rooms as they are """"sorry"""" but nothing they can do to make customers happy.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • We visited our daughter in college. The hotel was very in a good location. Not too far from the ""T"" station. We drove ourselves (about 10 minutes) to the Wellinton Station, and parked for 3.50 a day and you can jump right onto the ""T"". Easy access to downtown Boston. The hotel was clean and the people were very friendly. I was a little worried after reading some of the reviews, but we liked it and would stay again. The restaurant attached to the hotel was very good, and the sports bar was fun. We happened to be there when the Sox were playing, it got a liitle crowded, but it was fun to enjoy the game with the locals. The breakfast was not huge, but if you just want a little something in the morning it was perfect. We did not swim, but the pool looked good as well.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 3 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • We visited our daughter in college. The hotel was very in a good location. Not too far from the ""T"" station. We drove ourselves (about 10 minutes) to the Wellinton Station, and parked for 3.50 a day and you can jump right onto the ""T"". Easy access to downtown Boston. The hotel was clean and the people were very friendly. I was a little worried after reading some of the reviews, but we liked it and would stay again. The restaurant attached to the hotel was very good, and the sports bar was fun. We happened to be there when the Sox were playing, it got a liitle crowded, but it was fun to enjoy the game with the locals. The breakfast was not huge, but if you just want a little something in the morning it was perfect. We did not swim, but the pool looked good as well.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 3 von 6,0
  • I found the hotel and its service ok. However, the pool was unavailable during our whole stay there due to maintenance issues. My wife loves swimming and was very disappointed.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 3 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 3 von 6,0
  • Preis-Leistungsverhältnis
  • 3 von 6,0
  • Hotelanlage
  • 3 von 6,0
  • I found the hotel and its service ok. However, the pool was unavailable during our whole stay there due to maintenance issues. My wife loves swimming and was very disappointed.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • I stayed in this hotel for 2 days during a trip to Boston. The staff was nice and rooms were super clean and looked recently renovated. The complementary breakfast was better than most Ive had in other hotels but you have to get there early. There is a restaurant on site and a pool, but we didnt get a chance to try them. The hotel is located very close to the major interstates, Boston and the surrounding areas. The commuter rail to Boston is only about 10 minutes away and the parking is very cheap. Overall, a nice hotel for a great price. I would definitely stay again and recommend it to anyone who enjoys a good deal.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • I stayed in this hotel for 2 days during a trip to Boston. The staff was nice and rooms were super clean and looked recently renovated. The complementary breakfast was better than most Ive had in other hotels but you have to get there early. There is a restaurant on site and a pool, but we didnt get a chance to try them. The hotel is located very close to the major interstates, Boston and the surrounding areas. The commuter rail to Boston is only about 10 minutes away and the parking is very cheap. Overall, a nice hotel for a great price. I would definitely stay again and recommend it to anyone who enjoys a good deal.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • STAYED FOR THREE NIGHTS, HOTEL WAS CLEAN, STAFF WAS EXTREMELY HELPFUL, TOOK THE TIME TO EXPLAIN THE T TRAIN SYSTEM AND HOW TO GET AROUND ON IT. FREE BREAKFAST EVERY MORNING, JUST AN ALL AROUND PLEASANT EXPERIENCE. WE WERE VISITING COLLEGES IN THE AREA AND THE HOTEL WAS IN A CENTRAL LOCATION.. ONE TIP IF AT ALL POSSIBLE PARK THE CAR AND TAKE THE TRAIN WHEREVER YOU NEED TO GO!!
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • STAYED FOR THREE NIGHTS, HOTEL WAS CLEAN, STAFF WAS EXTREMELY HELPFUL, TOOK THE TIME TO EXPLAIN THE T TRAIN SYSTEM AND HOW TO GET AROUND ON IT. FREE BREAKFAST EVERY MORNING, JUST AN ALL AROUND PLEASANT EXPERIENCE. WE WERE VISITING COLLEGES IN THE AREA AND THE HOTEL WAS IN A CENTRAL LOCATION.. ONE TIP IF AT ALL POSSIBLE PARK THE CAR AND TAKE THE TRAIN WHEREVER YOU NEED TO GO!!
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 1 von 6,0
  • the room was next to people partying all night front desk did nothing. Left vechile in Parking lot and had my radio and ippod stolen out of my car in broad daylight.
  • Lage und Umgebung
  • 1 von 6,0
  • Zimmer / Unterkunft
  • 3 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 1 von 6,0
  • Preis-Leistungsverhältnis
  • 3 von 6,0
  • Hotelanlage
  • 1 von 6,0
  • the room was next to people partying all night front desk did nothing. Left vechile in Parking lot and had my radio and ippod stolen out of my car in broad daylight.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 3 von 6,0
  • Was in town for a conference and needed an alternate hotel as the conference center was booked up. The rooms and building were clean except for the smoking floor which stank. Fortunately we were not on that floor.The pool was heated but the pool room heat was not working so it was 63 F when you got out. Very invigorating :)The business center was ok but one computer was so overloaded with cookies and the like it could bearly function. The rooms had free internet access both hard line and wireless which made up for the business center problem. When I couldnt get the computer to pull up a map for me the front desk clerk did it for me and put in a maintenance request for the computer. The continential breakfast was typical fare: cereals, oranges, apples, muffins, bagles, and hard boiled eggs. There was also a waffle maker which had the typical line of people waiting to use it. Decent enough but not exciting.The hotel was easy to access from the interstate without a bunch of road noise. It was about 20 - 40 minutes from downtown depending on traffic. There were several resturants near by which for the Boston suburbs is a definite rarity. Overall the experience was good and the staff was helpful and friendly. I would recommend this place for anyone who is just looking for a place to sleep while they do other things around town.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 3 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 4 von 6,0
  • Hotelanlage
  • 3 von 6,0
  • Was in town for a conference and needed an alternate hotel as the conference center was booked up. The rooms and building were clean except for the smoking floor which stank. Fortunately we were not on that floor.The pool was heated but the pool room heat was not working so it was 63 F when you got out. Very invigorating :)The business center was ok but one computer was so overloaded with cookies and the like it could bearly function. The rooms had free internet access both hard line and wireless which made up for the business center problem. When I couldnt get the computer to pull up a map for me the front desk clerk did it for me and put in a maintenance request for the computer. The continential breakfast was typical fare: cereals, oranges, apples, muffins, bagles, and hard boiled eggs. There was also a waffle maker which had the typical line of people waiting to use it. Decent enough but not exciting.The hotel was easy to access from the interstate without a bunch of road noise. It was about 20 - 40 minutes from downtown depending on traffic. There were several resturants near by which for the Boston suburbs is a definite rarity. Overall the experience was good and the staff was helpful and friendly. I would recommend this place for anyone who is just looking for a place to sleep while they do other things around town.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • hotel was located in a very central location - close to boston, vermont, new hampshire, and maine - and close to all major highways, with plenty of free parkinghotel was clean and pleasant and located in an area with gas station, fast food, and some restaurants - and had computer/internet access (if you need to check in for flights and print boarding passes or check e-mails) in the lobby and free (i believe) internet access in the roomshotel has great breakfast - especially their waffleshotel staff was very pleasant and helpful
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 4 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • hotel was located in a very central location - close to boston, vermont, new hampshire, and maine - and close to all major highways, with plenty of free parkinghotel was clean and pleasant and located in an area with gas station, fast food, and some restaurants - and had computer/internet access (if you need to check in for flights and print boarding passes or check e-mails) in the lobby and free (i believe) internet access in the roomshotel has great breakfast - especially their waffleshotel staff was very pleasant and helpful
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 1 von 6,0
  • We booked a weekend to visit our daughter at college. When we arrived, they had no record of our reservation, having made a clerical error and booked for several previous nights. Thus, they had charged us for being ""no-shows"". They accomodated us for the weekend, but refused to refund us for the no-show charge, nor would they apply it to the days we were actually there. Although we tried repeatedly to talk with a manager, they could never produce one, nor would one contact us while we were staying there. In fact, their whole attitude was very blase and suspicious, and it became evident they were lying to us regarding the managers whereabouts. We immediately disputed the charge with our credit card company. It has now been 5 months since this incident. Best Western tried once to call us a day after we checked out, but when we called back, we could again not talk with a manager to resolve this. They took a small, but potentially significant error on their part, and just blew off the whole thing, creating a story about how we had really booked 2 reservations, and neglected to cancel one. It has been frustrating! They recently issued us a credit of about one third what they owe us....very bizarre. Our credit card company has not helped in bringing this to a conclusion, but that is another story, too. I felt funny about this place the minute I checked in, when I received such a nonplussed response to my question about their resolving the reservation and subsequent charge. I would never, never go back. They seemed to have no clue to the idea of customer relations that is standard in this country, and they tried to make us seem like the ones at fault.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 1 von 6,0
  • Preis-Leistungsverhältnis
  • 1 von 6,0
  • Hotelanlage
  • 1 von 6,0
  • We booked a weekend to visit our daughter at college. When we arrived, they had no record of our reservation, having made a clerical error and booked for several previous nights. Thus, they had charged us for being ""no-shows"". They accomodated us for the weekend, but refused to refund us for the no-show charge, nor would they apply it to the days we were actually there. Although we tried repeatedly to talk with a manager, they could never produce one, nor would one contact us while we were staying there. In fact, their whole attitude was very blase and suspicious, and it became evident they were lying to us regarding the managers whereabouts. We immediately disputed the charge with our credit card company. It has now been 5 months since this incident. Best Western tried once to call us a day after we checked out, but when we called back, we could again not talk with a manager to resolve this. They took a small, but potentially significant error on their part, and just blew off the whole thing, creating a story about how we had really booked 2 reservations, and neglected to cancel one. It has been frustrating! They recently issued us a credit of about one third what they owe us....very bizarre. Our credit card company has not helped in bringing this to a conclusion, but that is another story, too. I felt funny about this place the minute I checked in, when I received such a nonplussed response to my question about their resolving the reservation and subsequent charge. I would never, never go back. They seemed to have no clue to the idea of customer relations that is standard in this country, and they tried to make us seem like the ones at fault.
  • Bewertung verbergen
 
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BEST WESTERN PLUS New Englander 3,675 20 Herzlich Willkommen im Best Western New Englander, einem Full-Service-Hotel 14.5 km nördlich der Innenstadt von Boston. Das Hotel liegt an der Ausfahrt ...