HOTEL INDIGO SCOTTSDALE

4415 North Civic Center Plaza, Scottsdale, 85251, USA
4415 North Civic Center Plaza, Scottsdale, 85251

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Discover unparalleled style and inspiring comfort while enjoying resort quality without resort prices in the heart of Old Town Scottsdale. Just steps ...Mehr Informationen

Bewertungen für das Hotel HOTEL INDIGO SCOTTSDALE

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(19 Bewertungen!"")
Gesamtbewertungen 4 von 6,0
Subjekt Ergebnis optisch Ergebnis numerisch
Lage und Umgebung
3,3 von 6,0
Zimmer / Unterkunft
4,5 von 6,0
Verpflegung im Hotel
1,6 von 6,0
Freizeit / Sportangebot
0,8 von 6,0
Service
3,9 von 6,0
Preis-Leistungsverhältnis
2,9 von 6,0
Hotelanlage
4 von 6,0
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  • Gesamtbewertung von :
  • 4 von 6,0
  • Compared to the cookie cutter hotel chains, this place is great. Hardwood floors, unique light fixtures, LCD TV, etc. Especially...
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  • Gesamtbewertung von :
  • 6 von 6,0
  • stayed here as the hotel I usually stay at was full...seems brand new, the fitness place is unbelievable, the service was good,...
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  • Gesamtbewertung von :
  • 4 von 6,0
  • Was short but sweet, stayed out too late and got late check in, nice and clean, nice upper deck to hang out on and watch the pool...
  • Ansehen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Compared to the cookie cutter hotel chains, this place is great. Hardwood floors, unique light fixtures, LCD TV, etc. Especially liked the shower, great for tall people like myself. Location is also great, more so if you are 35 or below. Lots of clubs, bars and restaurants to visit within 4 blocks of you. Would stay here again.
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Compared to the cookie cutter hotel chains, this place is great. Hardwood floors, unique light fixtures, LCD TV, etc. Especially liked the shower, great for tall people like myself. Location is also great, more so if you are 35 or below. Lots of clubs, bars and restaurants to visit within 4 blocks of you. Would stay here again.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • stayed here as the hotel I usually stay at was full...seems brand new, the fitness place is unbelievable, the service was good, food was great (dinner), very close to everything in downtown scottsdale. Rooms are really cool, played music from my pdas sd card on a really cool clock radio that I have never seen
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • stayed here as the hotel I usually stay at was full...seems brand new, the fitness place is unbelievable, the service was good, food was great (dinner), very close to everything in downtown scottsdale. Rooms are really cool, played music from my pdas sd card on a really cool clock radio that I have never seen
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Was short but sweet, stayed out too late and got late check in, nice and clean, nice upper deck to hang out on and watch the pool area or whatever happens by. Great location for downtown Scottsdale and a night of fun.
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 4 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Was short but sweet, stayed out too late and got late check in, nice and clean, nice upper deck to hang out on and watch the pool area or whatever happens by. Great location for downtown Scottsdale and a night of fun.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 1 von 6,0
  • Like others have said, this was the most noisy hotel I have ever stayed at. The rooms are strange and stark, the furniture is mismatched and is low budget modern. The lighting in the room is sparse and sheds a creepy almost black light look. Also our room reeked of wet dog, when I asked management if they allowed pets, they said they did, maybe Im surprised they dont make that more apparent on their website, or at least dedicate certain rooms to those with pets. The noise from the surrounding clubs was so loud all we heard was bass all night long, we finally just got up at about 3 am and stayed up. We could not wait to check out. On our last day we got up very early of course and just checked out, totally deprived of sleep. One of this things I have to say on a positive note the staff is all very nice, when we told them about the noise they admitted it, but what could they do I guess. Also the 24 hour gym was great and needed as we were up 24 hours!
  • Lage und Umgebung
  • 1 von 6,0
  • Zimmer / Unterkunft
  • 1 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 1 von 6,0
  • Hotelanlage
  • 1 von 6,0
  • Like others have said, this was the most noisy hotel I have ever stayed at. The rooms are strange and stark, the furniture is mismatched and is low budget modern. The lighting in the room is sparse and sheds a creepy almost black light look. Also our room reeked of wet dog, when I asked management if they allowed pets, they said they did, maybe Im surprised they dont make that more apparent on their website, or at least dedicate certain rooms to those with pets. The noise from the surrounding clubs was so loud all we heard was bass all night long, we finally just got up at about 3 am and stayed up. We could not wait to check out. On our last day we got up very early of course and just checked out, totally deprived of sleep. One of this things I have to say on a positive note the staff is all very nice, when we told them about the noise they admitted it, but what could they do I guess. Also the 24 hour gym was great and needed as we were up 24 hours!
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • Hard to believe this was the old Hampton Inn in Old Town Scottsdale. I stayed two nights at the Hotel Indigo and will definitely stay there again. Very hip and cool vibe, but not pretentious. My room was beautiful and clean. The location is perfect for those of you wanting to be in middle of Old Town Scottsdale. The staff are friendly and helpful. Cant wait to go back
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • Hard to believe this was the old Hampton Inn in Old Town Scottsdale. I stayed two nights at the Hotel Indigo and will definitely stay there again. Very hip and cool vibe, but not pretentious. My room was beautiful and clean. The location is perfect for those of you wanting to be in middle of Old Town Scottsdale. The staff are friendly and helpful. Cant wait to go back
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • My 3 friends and myself stayed here during the time we went to the Barrett Jackson auction and we could not beleive how nice the rooms were for the price. Everything went very well for us being there, the downtown restaraunts were close by, the auction was close by, everything was cetraly located. We also found the staff to be very helpful and friendly. We did make it to the bar down stairs and went outside by the fire place on the deck and met some great people from the Gooding Auction that was going on at the same time. The entire stay here was very comfortable and relaxing.
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • My 3 friends and myself stayed here during the time we went to the Barrett Jackson auction and we could not beleive how nice the rooms were for the price. Everything went very well for us being there, the downtown restaraunts were close by, the auction was close by, everything was cetraly located. We also found the staff to be very helpful and friendly. We did make it to the bar down stairs and went outside by the fire place on the deck and met some great people from the Gooding Auction that was going on at the same time. The entire stay here was very comfortable and relaxing.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Great Hotel. In the middle of the night life of Old Scottsdale. My only problem was minor. The floors are hardwood and the bed base is wood as well so when you turn in the bed the floor and bed make a lot of noise.. The room decor was outstanding.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 0 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Great Hotel. In the middle of the night life of Old Scottsdale. My only problem was minor. The floors are hardwood and the bed base is wood as well so when you turn in the bed the floor and bed make a lot of noise.. The room decor was outstanding.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 3 von 6,0
  • chic hotel in industry park. hotel in the club scene area very loud. the room was clean modernhardwood floor you could hear every step in room above. paper thin walls. great location. would not stay here again.
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 3 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 3 von 6,0
  • chic hotel in industry park. hotel in the club scene area very loud. the room was clean modernhardwood floor you could hear every step in room above. paper thin walls. great location. would not stay here again.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 3 von 6,0
  • We got an outstanding rate for April, so it was worth it. But looking at any rate about $ a night for this place is not worth it. The room was extremly small. We were staying 10 days so we asked for a refridgerator and microwave. They charged us extra for the refrigerator each day but we could not get a microwave. Awful techno music blasted loudly by the pool , all day and every day. We tried to read or talk and it was impossible. Many people requested the music be changed or turned down, and were told they could not do that. Happy hour brought in many of the downtown working crowd, so getting an early evening cocktail was horrible. We stay in Phoenix 4 or 5 times a year, and unless I can get another $ a night rate, we will not be going back. Oh yeah, some of my cosmetics disappeared after the first two days.
  • Lage und Umgebung
  • 3 von 6,0
  • Zimmer / Unterkunft
  • 2 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 2 von 6,0
  • Preis-Leistungsverhältnis
  • 3 von 6,0
  • Hotelanlage
  • 3 von 6,0
  • We got an outstanding rate for April, so it was worth it. But looking at any rate about $ a night for this place is not worth it. The room was extremly small. We were staying 10 days so we asked for a refridgerator and microwave. They charged us extra for the refrigerator each day but we could not get a microwave. Awful techno music blasted loudly by the pool , all day and every day. We tried to read or talk and it was impossible. Many people requested the music be changed or turned down, and were told they could not do that. Happy hour brought in many of the downtown working crowd, so getting an early evening cocktail was horrible. We stay in Phoenix 4 or 5 times a year, and unless I can get another $ a night rate, we will not be going back. Oh yeah, some of my cosmetics disappeared after the first two days.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • I read the reviews for this hotel, but still thought I would give it a shot. I am so glad I did. The service was amazing!!!!!! My room was so stylish and it had everything one would need. If it didnt the staff was more than willing to help you. They were hip, upbeat and so helpful! The food in the cafe was so delicious and the staff there made dishes special at your request, with no questions asked. I LOVED THE HOTEL, STAFF and ATMOSPHERE! I would stay there again, no questions asked!!!!
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 6 von 6,0
  • Freizeit / Sportangebot
  • 3 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • I read the reviews for this hotel, but still thought I would give it a shot. I am so glad I did. The service was amazing!!!!!! My room was so stylish and it had everything one would need. If it didnt the staff was more than willing to help you. They were hip, upbeat and so helpful! The food in the cafe was so delicious and the staff there made dishes special at your request, with no questions asked. I LOVED THE HOTEL, STAFF and ATMOSPHERE! I would stay there again, no questions asked!!!!
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 3 von 6,0
  • Although the hotel is nice enough and the staff pleasant, I found the description (and pics) to be deceiving. I was aware that I needed to present a major credit card but itwasnt disclosed anywhere that they place a $* hold on the card for incidentals. The ""cafe"" is the bar . . . the Starbucks coffee comes from the pot brewed behind the bar. The pool area is tucked in a little corner behind a fence that borders a parking lot; it gets no sun. The pool is no more than a wading pool. By day the area is quiet; however the hotel is surrounded by several popular nightclubs (one shares a parking lot with the hotel) so it is very busy and noisy until the clubs close at 2:00 am. Dont be surprised if you cannot get into the hotels parking lot. I stayed over a weekend so I had noisy, intoxicated hotel guests outside my room. The rooms are nicely decorated but left me with the impression of an old room updated to look new. The ac/heat unit was obscenely loud! The advantage to that was it helped drown out the sound of the noisy, intoxicated hotel guests outside my room. Although my stay was not unpleasant, I would not stay here again.
  • Lage und Umgebung
  • 2 von 6,0
  • Zimmer / Unterkunft
  • 3 von 6,0
  • Verpflegung im Hotel
  • 4 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 3 von 6,0
  • Preis-Leistungsverhältnis
  • 2 von 6,0
  • Hotelanlage
  • 3 von 6,0
  • Although the hotel is nice enough and the staff pleasant, I found the description (and pics) to be deceiving. I was aware that I needed to present a major credit card but itwasnt disclosed anywhere that they place a $* hold on the card for incidentals. The ""cafe"" is the bar . . . the Starbucks coffee comes from the pot brewed behind the bar. The pool area is tucked in a little corner behind a fence that borders a parking lot; it gets no sun. The pool is no more than a wading pool. By day the area is quiet; however the hotel is surrounded by several popular nightclubs (one shares a parking lot with the hotel) so it is very busy and noisy until the clubs close at 2:00 am. Dont be surprised if you cannot get into the hotels parking lot. I stayed over a weekend so I had noisy, intoxicated hotel guests outside my room. The rooms are nicely decorated but left me with the impression of an old room updated to look new. The ac/heat unit was obscenely loud! The advantage to that was it helped drown out the sound of the noisy, intoxicated hotel guests outside my room. Although my stay was not unpleasant, I would not stay here again.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 2 von 6,0
  • Too bad this otherwise unique and beautiful hotel is noisey and sleep is very difficult. There is no carpet on room floors to soak up sounds, so I spent the night listening to the people above me walking around and the people next to me talking (they were not yelling). When I informed the desk clerk the next morning, they shrugged and suggested I try to get a top floor room with no connecting doors. Very little sympathy, so I guess this is a common complaint. It really is a construction issue, because otherwise the hotel is great. But sleep is a critical determinant of whether I return or not. I am not returning.
  • Lage und Umgebung
  • 4 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 4 von 6,0
  • Hotelanlage
  • 2 von 6,0
  • Too bad this otherwise unique and beautiful hotel is noisey and sleep is very difficult. There is no carpet on room floors to soak up sounds, so I spent the night listening to the people above me walking around and the people next to me talking (they were not yelling). When I informed the desk clerk the next morning, they shrugged and suggested I try to get a top floor room with no connecting doors. Very little sympathy, so I guess this is a common complaint. It really is a construction issue, because otherwise the hotel is great. But sleep is a critical determinant of whether I return or not. I am not returning.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Great Hotel. In the middle of the night life of Old Scottsdale.My only problem was minor. The floors are hardwood and the bed base is wood as well so when you turn in the bed the floor and bed make a lot of noise.. The room decor was outstanding.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 0 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Great Hotel. In the middle of the night life of Old Scottsdale.My only problem was minor. The floors are hardwood and the bed base is wood as well so when you turn in the bed the floor and bed make a lot of noise.. The room decor was outstanding.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • Hotel is located next to several great bars and clubs. World class dining is within walking distance also. Staff is great and the bar has great food and drinks along with a friendly staff. Nice rooms with flat screen TV's. Local bars have no cover and lots of good scenery.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 6 von 6,0
  • Freizeit / Sportangebot
  • 1 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • Hotel is located next to several great bars and clubs. World class dining is within walking distance also. Staff is great and the bar has great food and drinks along with a friendly staff. Nice rooms with flat screen TV's. Local bars have no cover and lots of good scenery.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 1 von 6,0
  • Stayed there with my girlfriend, and I am disappointed by the """"cheapness"""" of furnishings. It's a """"wanna-be"""" boutique hotel, but it's really a motel type of room.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 1 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 2 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 1 von 6,0
  • Stayed there with my girlfriend, and I am disappointed by the """"cheapness"""" of furnishings. It's a """"wanna-be"""" boutique hotel, but it's really a motel type of room.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 2 von 6,0
  • I went with friends for what we thought would be a luxurious night for a group of girlfriends celebrating a bachelorette. when we checked in, we found out that they had messed up our reservation. We were told, ""yes, we know it is a problem, and if it makes you feel better we implemented a new policy last week."" Great, that didnt help us. So, we did not have adjacent rooms, and we did not have the correct beds that we had been promised.Then, we got to our room, and the AC was leaking in one of the rooms. It didnt have central air, instead those noisy, not very effective room units - you would think that a good central AC system would be a high priority in Phoenix, Arizona!AND, for some reason, while we were out, all of our keys were de-programmed, which was a hassle to then get fixed by the management.we were offered one free bottlle of wine at the bar. A nice thought, but there were eight of us, so we each had about 1/2 of a glass.All in all, we thought it would be a nicer hotel with better customer service. There were some nice touches in the rooms (reading lights, flat screen TVs) but not much else special. Oh, and we were promised MP3 hook-up but ours did not work.
  • Lage und Umgebung
  • 3 von 6,0
  • Zimmer / Unterkunft
  • 3 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 1 von 6,0
  • Preis-Leistungsverhältnis
  • 2 von 6,0
  • Hotelanlage
  • 2 von 6,0
  • I went with friends for what we thought would be a luxurious night for a group of girlfriends celebrating a bachelorette. when we checked in, we found out that they had messed up our reservation. We were told, ""yes, we know it is a problem, and if it makes you feel better we implemented a new policy last week."" Great, that didnt help us. So, we did not have adjacent rooms, and we did not have the correct beds that we had been promised.Then, we got to our room, and the AC was leaking in one of the rooms. It didnt have central air, instead those noisy, not very effective room units - you would think that a good central AC system would be a high priority in Phoenix, Arizona!AND, for some reason, while we were out, all of our keys were de-programmed, which was a hassle to then get fixed by the management.we were offered one free bottlle of wine at the bar. A nice thought, but there were eight of us, so we each had about 1/2 of a glass.All in all, we thought it would be a nicer hotel with better customer service. There were some nice touches in the rooms (reading lights, flat screen TVs) but not much else special. Oh, and we were promised MP3 hook-up but ours did not work.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 4 von 6,0
  • Second time staying at this hotel....First time was ok, but I really like the new look and feel.
  • Lage und Umgebung
  • 0 von 6,0
  • Zimmer / Unterkunft
  • 4 von 6,0
  • Verpflegung im Hotel
  • 0 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 4 von 6,0
  • Preis-Leistungsverhältnis
  • 0 von 6,0
  • Hotelanlage
  • 4 von 6,0
  • Second time staying at this hotel....First time was ok, but I really like the new look and feel.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 6 von 6,0
  • My husband and I stayed here 5 days 4 nights as a mini vacation and doing relocation research we loved it close to everything yet still beautiful views. Hotel staff was wonderful and our room was very nice for the price will come back to visit even once we move to Az. the meals were a little expensive for the portions but still tasty.
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 3 von 6,0
  • Freizeit / Sportangebot
  • 3 von 6,0
  • Service
  • 6 von 6,0
  • Preis-Leistungsverhältnis
  • 6 von 6,0
  • Hotelanlage
  • 6 von 6,0
  • My husband and I stayed here 5 days 4 nights as a mini vacation and doing relocation research we loved it close to everything yet still beautiful views. Hotel staff was wonderful and our room was very nice for the price will come back to visit even once we move to Az. the meals were a little expensive for the portions but still tasty.
  • Bewertung verbergen
 
  • Gesamtbewertung
  • 1 von 6,0
  • While the hotel is pretty, the service totally stinks! I stayed a Wednesday-Friday when the hotel was not even busy. I attempted to order a simple Salmon Salad for dinner on Wednesday evening and I waited in the dining/bar area for over 30 minutes and no one even acknowledged me. To make matters worse, there were some rowdy 30 year olds at the bar, I walked over to the bar and advised the staff I was going to go up to my room and call room service to get my order, since it would be faster that way. They apologized and agreed that would be a quicker way to get service (by the way, it was only 7pm and no other guests were even dining at the time!) My meal was delivered to my room quickly (considering it was a simple, preassembled salad) and to my dismay, the meal was not even discounted. The next day I needed to use the hotels ""business center"" which consisted of two portable computer tables, again located in the small multipurpose bar/dining room on the Second Floor of the hotel, because the ""Free Wi Fi"" in my room was not working properly. The one and only printer in the ""business center"" was out of ink and toner and when I informed the staff of this, they just said, ""OK"" and never fixed it, so I could not print my airplane boarding pass, even when I returned to the business center the following day! On another occasion, I called the front desk at 7:00 am and requested additional towels be delivered to my room. I was told no one from housekeeping was in and it would be at least another hour before I received my towels! I also paid $9.50 per day for valet parking and over 80% of the time I had to wait upwards of 10 minutes for the valet to come out of the hotel to get my car for me. Considering the abundance of hotel & resort options in the Scottsdale area, you will be better off paying a little more money for MUCH better service!
  • Lage und Umgebung
  • 6 von 6,0
  • Zimmer / Unterkunft
  • 6 von 6,0
  • Verpflegung im Hotel
  • 2 von 6,0
  • Freizeit / Sportangebot
  • 0 von 6,0
  • Service
  • 1 von 6,0
  • Preis-Leistungsverhältnis
  • 2 von 6,0
  • Hotelanlage
  • 1 von 6,0
  • While the hotel is pretty, the service totally stinks! I stayed a Wednesday-Friday when the hotel was not even busy. I attempted to order a simple Salmon Salad for dinner on Wednesday evening and I waited in the dining/bar area for over 30 minutes and no one even acknowledged me. To make matters worse, there were some rowdy 30 year olds at the bar, I walked over to the bar and advised the staff I was going to go up to my room and call room service to get my order, since it would be faster that way. They apologized and agreed that would be a quicker way to get service (by the way, it was only 7pm and no other guests were even dining at the time!) My meal was delivered to my room quickly (considering it was a simple, preassembled salad) and to my dismay, the meal was not even discounted. The next day I needed to use the hotels ""business center"" which consisted of two portable computer tables, again located in the small multipurpose bar/dining room on the Second Floor of the hotel, because the ""Free Wi Fi"" in my room was not working properly. The one and only printer in the ""business center"" was out of ink and toner and when I informed the staff of this, they just said, ""OK"" and never fixed it, so I could not print my airplane boarding pass, even when I returned to the business center the following day! On another occasion, I called the front desk at 7:00 am and requested additional towels be delivered to my room. I was told no one from housekeeping was in and it would be at least another hour before I received my towels! I also paid $9.50 per day for valet parking and over 80% of the time I had to wait upwards of 10 minutes for the valet to come out of the hotel to get my car for me. Considering the abundance of hotel & resort options in the Scottsdale area, you will be better off paying a little more money for MUCH better service!
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